Media-Center

UAE Exchange applies for banking license in India

UAE Exchange India is a Non-Banking Financial Company approved by Reserve Bank of India (RBI) and third largest Authorised Dealer Category II in terms of branch network, in India. It has now applied to the Reserve Bank of India for banking license in the country. UAE Exchange has a network of 328 direct branches and 44,000 agent locations present in 20 states in India.

Dr. B. R. Shetty, MD & CEO, UAE Exchange, said, “We have been present in India since 1999 and we also have strong presence in all other countries, from where Indian expatriates send money to their families in India. We think it is a great opportunity to now service the Indian clients besides the Indian expatriate community. Our rich infrastructure, technological prowess and wide reach across India, are our strengths. We are certain that if given the license, we would be able to start our banking operations effectively within the stipulated time of 18 months.”

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UAE Exchange extends FLASHremit in Philippines

• Joins hands with Asia United Bank and Metropolitan Bank & Trust Company
• Account credit in real time
• SMS notification to both parties on account credit

“Reducing the turnaround time of crediting to bank accounts, to real time, for our Filipino customers, is our aim. FLASHremit enables us to address it perfectly, taking Money Transfer to the next level.”, said Mr. Y. Sudhir Kumar Shetty, COO – Global Operations, UAE Exchange, talking on the occasion of UAE Exchange joining hands with Asia United Bank and Metropolitan Bank & Trust Company, for FLASHremit. The leading global remittance and Foreign Exchange brand, partnered with the leading banks in Philippines, for extending the real time account credit facility to more customers.

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China becomes the latest and major link in the UAE Exchange global network

UAE Exchange, the leading global remittance and Foreign Exchange brand, started its retail operations in China with the inauguration of Himalayas Centre Mall branch in Pudong District of Shanghai.

“Great news for all Chinese expatriates and travellers to China.”, said Mr. Y. Sudhir Kumar Shetty, COO – Global Operations, UAE Exchange, on the occasion of UAE Exchange launching its retail operations in China. “Now they can join millions of our happy customers to experience our foreign exchange services. They can enjoy the same brand experience, which has made us a global leader in money service business. We feel privileged to serve the global Chinese community and people travelling to China. As a responsible organisation entering this new and gigantic market, we hope to adapt ourselves to the culture and best practices in China and also live up to the expectations of our customers, partners and regulators in China.”, he added.

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UAE Exchange opens its state-of-the-art Global Contact Centre

This global contact centre opens up a new channel for customers, worldwide, to get in touch with their favourite money remittance and Foreign Exchange brand. Spread out in 15000 sq. ft., the centre can house 300 professionals, who will address customer queries, round the clock.

Customers can now get in touch with their favourite global money transferrer, UAE Exchange, through its state-of-the-art customer care centre, Nivid. Customers from across the world can call Nivid, round the clock, to address their queries. This world class global contact centre was inaugurated in Ernakulam, Kerala, India, on Sunday, 9th September, 2012 by Mr. Y Sudhir Kumar Shetty, COO - Global Operations, UAE Exchange. Functioning at the core of IT activity in God’s Own Country, Kerala, the centre is set in 15,000 sq. ft. From this state-of-the-art space, 300 professionals can address the queries for millions of customers from across the world, at any point in time.

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