Terms and conditions

Win Gold Bars Promotion UK 2016 – Lucky Draw Terms and Conditions


Win Gold Bars

  • Win Gold Bars Promotion UK 2016 (‘Promotion’) shall commence from 01st June 2016 and close on 30th September 2016 (“Promotion Period”).
  • All Customers both Individual and Corporate Customers who make valid and completed (i) Send and Receive Transactions in UK through the UAE Exchange UK Branches and Online (M2A), (ii) Xpress Money send and receive transactions both through the UAE Exchange UK Branches and Online (iii) Retail foreign Currency Exchange transactions at the UAE Exchange Branches in UK (iv) Western Union send and receive Transactions in UK through UAE Exchange UK Branches (V) issuance of Gold Loan at UAE Exchange UK Branches; during the Promotion Period (Qualifying Transactions) will automatically get qualified for the lucky draw.
  • During the Promotion Period, for all Qualifying Transactions during the week (Monday to Sunday), there shall be One (1) lucky draw held on the following Monday. If Monday is a holiday, the draw will be held on the next working day. Further there would be one (1) Mega draw for all Qualifying Transactions during the Promotion Period on 03.10.2016.
  • For transactions that are processed at the UAE Exchange branches, Qualifying Transactions with full payment received by UAE Exchange, by close of business hours of respective branches are eligible for the draw. For weekly draws, the Qualifying Transactions done during the week until the close of business hours on every Sunday and with regard to Mega draw the Qualifying Transactions until close of business hours on 30th September 2016.
  • For online transactions, Qualifying Transactions with full payment received by UAE Exchange are eligible for the draw. For weekly draws, the Qualifying Transactions done during the week until the close of business hours on every Sunday and with regard to Mega draw the Qualifying Transactions until close of business hours on 30th September 2016.
  • There shall be a total of Eighteen (18) winners for the weekly draws and one (1) Mega prize winner during the Promotion Period.
  • The winners of the weekly lucky draw during the Promotion Period shall get 10 gms gold bar each and 1ounce Gold Bar for the winner of Mega draw to be held on 3rd October 2016.
  • All draws will be computer generated and the winners will be announced/ published through the UAE Exchange website http://www.uaeexchange.com/gbr on the same / next day and results shall also be available on request at UAE Exchange branches.
  • All reasonable efforts will be taken by UAE Exchange to contact the winners via e-mail or a telephone call on the draw dates at the provided contact details to inform them about the prize they have won. No claim by the prize winner regarding non-receipt of timely information from UAE Exchange will be entertained.
  • Winners shall contact the nearest branch of UAE Exchange within Thirty (30) days from the date of announcement of lucky draw results to claim their prizes.
  • Winners will need to produce their transaction confirmation receipt along with their photo ID in order to claim their prizes. In case a registered corporate customer wins the prize, an authorization letter for the company along with transaction receipt and photo ID will be required to claim the prize.
  • Failure of the winner(s) to verify their credentials at the time of claiming the prize and or not turning up within the specified timeframe to claim the prize will lead to a new draw to pick new winner(s) for such unclaimed prizes.
  • The prize cannot be exchanged for cash and is non-transferable.
  • UAE Exchange may publish the winners’ photos in any media for present/future promotional, marketing and publicity purposes, subject to our Data Protection and Privacy policies. Doing Qualifying Transactions during the Promotion Period amounts to the consent of Customer for such use of personal information of the Customer. If a customer specifically would like to be excluded from any publication, then a written request has to be submitted to customer.service@uk.uaeexchange.com
  • UAE Exchange reserves the right to create, amend or modify these terms and conditions at any time during the Promotion Period, without any prior notice; all such changes will be notified through our UK Branches and http://www.uaeexchange.com/gbr website.
  • In case the Promotion/offer is made void at a future date under any law or regulation, UAE Exchange shall not be liable to provide any free gift(s) and/or compensation to the participants.
  • All disputes arising out of or in connection with this Promotion are subject to the Laws of England and Wales. The decision of UAE Exchange on all matters relating to the Promotion (including but not limited to any dispute/controversy arising out of this Promotion) shall be final and binding on the participants.
  • UAE Exchange makes no representations or warranties as to the quality, suitability or merchantability of the prizes offered in this Promotion.
  • UAE Exchange shall not be liable for any monetary loss or damage to any participant resulting from the participation in the Promotion. Without limitation UAE Exchange is not liable to any participant, for any direct or indirect loss, damage or expense regardless of whether the same arose from negligence or otherwise of UAE Exchange, and regardless of whether UAE Exchange has any control over circumstances giving rise to the claim or not.
  • UAE Exchange staff members / Employees of associate companies and their relatives are not eligible to participate in this Promotion.
  • By participating in the Promotion, the customer accepts all the terms and conditions as specified above.
  • No purchase necessary for entering this Promotion however transaction has to be carried out as per point number 2 mentioned above. For any further clarification, please contact Mr. Alkesh Chaudhary at 0207 317 9180 or mail us at customer.service@uk.uaeexchange.com with ‘Win Gold Bars Promotion UK 2016’ in the subject line