UAE Exchange Customer Support

FAQ

Bank Transfer

What is bank transfer?
Ans: Crediting money to your bank account back in your home country is bank transfer. We have tied up with over 150 banks for your added convenience. FLASHremit is our bank transfer service through which you can credit money to your beneficiary’s bank account real time.

Which banks have tied up with UAE Exchange?
Ans: Please contact us at customer.care@jp.uaeexchange.com for more details.

Which mode of Money transfer is better for me?
Ans: Depending on the time, your location and the receiver’s location, the mode of money transfer differs. Check our blog article on the same for more details. Please contact our customer care assistant for more details.

Instant Money Transfer

Logon to http://www.xpressmoney.com/gl/me/meen/send-receive/faqs.html for more details on Instant Money Transfer.

Online Money Transfer

What is online money transfer?
Ans: Sending money through an online money transfer portal is “online money transfer”. Money2anywhere.com is UAE Exchange’s online money transfer website, through which you can sit at the comfort of your home or office and send money securely to your loved ones. Log on to money2anywhere.com for more details.

How do I transfer money online?
Ans: Log on to money2anywhere.com and register yourself, and we shall guide you from thereon.

How fast will my money be transferred through online money transfer?
Ans: Logon to money2anywhere.com for more details.

How can I locate the nearest branch?
Ans: Check out our branch locator

I have some concerns over a transaction, whom can I contact?
Ans: Please send us the details of your transaction to (email id) or call us on (phone number)

How can I know the status of my transaction?
Ans: If it is instant money transfer and bank transfer – you will receive the status of your transaction to your registered mobile number.

What is transaction fee?
Ans: Transaction fee is the commission we charge for offering our services to you. It is usually a percentage of the money that you send.

How can I calculate the transaction fee?
Ans:Please send us an email to customer.care@jp.uaeexchange.com for more details.

For all your queries, please fill in the form below and we will get in touch with you

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