UAE Exchange Extends Strategic Ties with Western Union to Boost Remittance Services in Malaysia

Two global entities, UAE Exchange and Western Union, have extended their strategic relationship to make Money Transfer a seamless experience for the expatriates residing in Malaysia.

Customers can now send money through Western Union® Money TransferSM service from any of the fifteen branches of UAE Exchange located in Malaysia.

Both the organisations inked an agreement to this effect in the presence of senior officials from both parties at the flagship outlet of UAE Exchange in Kuala Lumpur.

Commenting on the strategic tie-up, Santosh Nair, APAC Regional Head of UAE Exchange said: “Our relationship with Western Union has strengthened over the years – commencing from Middle East to North Africa to Europe and now Malaysia. With the multi-channel pay-out options available in the receiving countries, the tie-up will help boost the remittance services in this country”

Speaking on the occasion David Rohan, Chief Executive Officer of Western Union Malaysia and Regional Director for Malaysia, Indonesia, Brunei and Singapore said: “Our long-standing relationship with UAE Exchange builds upon the synergy of a business that continues to evolve around customer satisfaction”.

It was reported earlier this year that the total remittance volume sent home by foreign workers from Malaysia has increased 23.2 per cent to RM 34.75 billion in 2015 from RM 28.21 billion in 2014.

UAE Exchange started its Malaysian operations in the year 2009 and offers its customers with money transfer and Foreign Exchange services. At present, the brand has fifteen operational branches, six foreign currency wholesale hubs and 50 agent outlets across the Peninsular and East Malaysia.