Introduction

This Promotion (“SPRING Rewards” or “Promotion”) is organized and conducted by UAE Exchange Centre LLC ('UAEEC'), through its online channel i.e. UAEEC Website https://ae.uaeexchange.com and/or mobile application in UAE. UAEEC may advertise the Promotion through various Digital channels viz Facebook, Twitter, Google amongst others.

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Promotion Period:

This Promotion shall commence on 1st April 2019 and end on 20th April 2019 (both days included) ("Promotion Period").

Eligibility for the Promotion

Customers should have completed at least one valid online remittance transaction through UAE Exchange website or mobile application before 1st April 2019.

The customers who complete online remittance transactions through UAE Exchange website or mobile application for a cumulative value of AED 15,000 or more during the Promotion Period become entitled to the Prize as per the Categories provided below (“Eligible Customer”) and subject to participating in the Promotion.

Customers who have made at least one online transaction before 1st April 2019 are eligible for this PROMO.

Customers who are doing their first ever online remittance transaction through UAE Exchange website or mobile application between 1st April 2019 & 20th April 2019 are not eligible for this promo.

Participation in the Promotion:

The customers who wish to participate in the Promotion must use the promo code “SPRING” while doing the transaction during the Promotion Period.

Promotion prize: The prize of the Promotion (“Prize” or “You got a gift (YGAG) Voucher”) is shopping voucher from You Got a Gift. The value of the Prize is subject to its category as following:

Category Cumulative Value of Transaction Value of Prize/ You got a gift (YGAG) Voucher
A AED 15,000 - AED 29,999.9999 AED 100
B AED 30,000 – AED 49,999.9999 AED 300
C AED 50,000 – AED 99,999.9999 AED 600
D AED 100,000 or more AED 1200

About the Prize:

The Prize can be used at any of the brands mentioned on the YouGotAGift website.

For any other clarifications regarding the Prize and the usage, kindly contact the YouGotAGift Customer Service at +97144418473 or help@yougotagift.com.

The Prize will be non-transferable and cannot be encashed in part or full.

The Prize will be sent to the registered email of the Eligible Customers by 10th May 2019.

Complaints:

For any further clarification and complaints, please write to us at support.services@uaeexchange.com with “SPRING Rewards” in the subject line. Such complaints will be responded within Seven (7) working days from the date of receipt of the complaint.

Miscellaneous

The Promotion eligibility will be based on a successful credit transaction made by the customer through https://ae.uaeexchange.com and/or the UAE Exchange mobile application in UAE.

Customer can win a Prize for a maximum value of AED 1200 only.

All valid transactions need to be initiated & completed within the Promotion Period.

The maximum number of transaction per customer per month is 8.

Customers who are doing their first ever online remittance transaction through UAE Exchange website or mobile application between 1st April 2019 & 20th April 2019 are not eligible for this promo.

Customers availing any other promotion are not eligible for this Promotion.

Both Account Credit & Cash Payout transfers are eligible. In case of cash payout, there is no need of using promo code.

If a transaction is made to a bank within UAE, such transaction will not be eligible for the Promotion.

The validity of an entry to the Promotion will be at the sole discretion of UAEEC. UAEEC reserves the exclusive right to deny entry to any Eligible Customer on account of unethical, false or unauthentic practices.

If a transaction is cancelled/unsuccessful or if a transaction is found to be fraudulent, UAEEC will withdraw the Prize and disqualify the Eligible Customer.

UAEEC makes no representations or warranties. The decision and declaration of Eligible Customers will be at the sole discretion of UAEEC.

UAEEC may publish the Eligible Customers' photos in any media for present/future marketing and publicity purposes. The Eligible Customer hereby confirms that he/she is not entitled for any claim against UAEEC on account of the use of his/her photos/data contributed by the Eligible Customer.

UAEEC reserves the right to amend, delete or add to these Promotion Terms and Conditions without prior notice at any time during the Promotion Period and the Eligible Customers shall be bound by such changes. UAEEC reserves the right to postpone/cancel the Promotion for any reason whatsoever.

Any failure to comply with any of these Terms and Conditions may result in the disqualification of the entry in the Promotion.

The decision of UAEEC with regard to any issue or conflict or any other matter regarding the Promotion will be final and legally binding on all the Eligible Customers.

The Promotion is subject to all applicable laws and regulations and is void where prohibited by law.

UAEEC shall not be liable for any monetary loss or damage to any Eligible Customers resulting from participating in the Promotion.

UAEEC shall not be liable for any failure to comply with its obligations hereunder caused by severe weather conditions, fire, flood, strike, hurricane, industrial dispute, war, hostilities, political unrest, riots, civil commotion, terror attack, inevitable accidents, acts of god or any other circumstances amounting to Force Majeure.

All disputes arising or in connection with this Promotion are subject to the laws of the United Arab Emirates and shall be subject to the jurisdiction of competent courts of the United Arab Emirates.