Introduction

This Promotion (“SPRING REWARDS NEW CUSTOMER OFFER”, “Promotion”) is organized and conducted by UAE Exchange Centre LLC ('UAEEC'), through its online channel i.e. UAEEC Website https://ae.uaeexchange.com and/or mobile application in UAE. UAEEC may advertise about the Promotion through various Digital channels viz Facebook, Twitter, Google amongst others.

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Promotion Period:

This Promotion shall commence on 1st April 2019 and end on 23th April 2019 (both days included) ("Promotion Period").

Eligibility for the Promotion:

To be eligible to participate in the Promotion, the Customer during the Promotion Period shall:-

  1. Complete the first ever online remittance transaction during the Promotion Period.
  2. Complete the online remittance transaction for a minimum value of AED 1,000 (excluding transfer fee) in the first online transaction to be eligible for the Prize as per the category provided below and subject to participating in the Promotion.
  3. Have a cumulative value of more than AED 5,000 (including value of both your first & subsequent transfers) (excluding transfer fee) in the subsequent online remittance transactions within the Promotion Period to be eligible for the Prize as per the categories provided below and subject to participating in the Promotion.(“Eligible Customer”)
  4. Customers who are doing their first ever online remittance transaction through UAE Exchange website or mobile application between 1st April 2019 & 23th April 2019 are only eligible for this promo.
  5. Customers who have made at least one online transaction before 1st April 2019 are not eligible.

Participation in the Promotion:

The customers who wish to participate in the Promotion must use the promo code “NEW” while doing the transaction during the Promotion Period.

Promotion prize: The prize of the Promotion (“Prize” or “You got a gift (YGAG) Voucher”) is shopping voucher from You Got a Gift. The value of the Prize is as follows:-:

Category Value of Transactions Value of Prize/ You got a gift (YGAG) Voucher
A Minimum AED 1000 on first transaction AED 100

Cumulative value Slabs of Online remittance Transactions:

Category Value of Transactions (First & Subsequent transfers cumulative volume) Additional Value of Prize/ You got a gift (YGAG) Voucher
B AED 5000 - AED 9,999.9999 AED 100
C AED 10000 - AED 24,999.9999 AED 200
D AED 25,000 – AED 49,999.9999 AED 300
E AED 50000 or more AED 900

About the Prize:

The Prize can be used at any of the brands mentioned on the YouGotAGift website.

For any other clarifications regarding the Prize and the usage, kindly contact the YouGotAGift Customer Service at +97144418473 or help@yougotagift.com.

The Prize will be non-transferable and cannot be encashed in part or full.

The Prize will be sent to the registered email of the Eligible Customers by 10th May 2019.

Complaints:

For any further clarification and complaints, please write to us at support.services@uaeexchange.com with “SPRING REWARDS NEW CUSTOMER OFFER” in the subject line. Such complaints will be responded within Seven (7) working days from the date of receipt of the complaint.

Miscellaneous

The Promotion eligibility will be based on a successful credit of the customer payment towards a remittance transaction to UAEEC bank account.

Customer can earn a Prize for a maximum value of AED 1000 only.

All valid transactions need to be initiated & completed within the Promotion Period.

Customers who has never done any online remittance transactions through UAE Exchange website or mobile application are eligible for the Promotion.

Cancelled, returned or void transactions will not be eligible for the Promotion. Both account credit & cash payout transfers are eligible.

The maximum number of transactions per customer per month is 8.

Customers availing any other promotion are not eligible for this Promotion.

If a transaction is made to a bank within UAE, such transaction will not be eligible for the Promotion.

The validity of an entry to the Promotion will be at the sole discretion of UAEEC. UAEEC reserves the exclusive right to deny entry to any Eligible Customer on account of unethical, false or unauthentic practices.

If a transaction is cancelled/unsuccessful or if a transaction is found to be fraudulent, UAEEC will withdraw the Prize and disqualify the Eligible Customer.

UAEEC makes no representations or warranties. The decision and declaration of qualified Eligible Customers will be at the sole discretion of UAEEC.

UAEEC may publish the Eligible Customers' photos in any media for present/future marketing and publicity purposes. The Eligible Customer hereby confirms that he/she is not entitled for any claim against UAEEC on account of the use of his/her photos/data contributed by the Eligible Customer.

UAEEC reserves the right to amend, delete or add to these Promotion Terms and Conditions without prior notice at any time during the Promotion Period and the Eligible Customer shall be bound by such changes. UAEEC reserves the right to postpone/cancel the Promotion for any reason whatsoever.

Any failure to comply with any of these Terms and Conditions may result in the disqualification of the entry in the Promotion.

The decision of UAEEC with regard to any issue or conflict or any other matter regarding the Promotion will be final and legally binding on all the Eligible Customer.

The Promotion is subject to all applicable laws and regulations and is void where prohibited by law.

UAEEC shall not be liable for any monetary loss or damage to any Eligible Customers resulting from participating in the Promotion.

UAEEC shall not be liable for any failure to comply with its obligations hereunder caused by severe weather conditions, fire, flood, strike, hurricane, industrial dispute, war, hostilities, political unrest, riots, civil commotion, terror attack, inevitable accidents, acts of god or any other circumstances amounting to Force Majeure.

All disputes arising or in connection with this Promotion are subject to the laws of the United Arab Emirates and shall be subject to the jurisdiction of competent courts of the United Arab Emirates.