Customers have always been at the forefront of every activity undertaken by UAE Exchange. Delivering customer service par excellence has been the single most goal of UAE Exchange since inception. And this reverence has been well received and reciprocated which attributes to the strong customer base today. Every year, UAE Exchange commemorates its customers, by celebrating an entire month as Customer Loyalty Month. Special discounts, offers, promotions, are conducted giving an opportunity to customers to win exciting prizes.
Mr.Unnikrishnan P B, Director & Regional Head – UAE Exchange, East Africa, said, “Customers trust in us has been the reason for our success and longevity in the industry. During the Customer Loyalty Month, several promotional and recreational activities are organised, that make the customers feel celebrated and special. This is our way of saying ‘thank you’ to our customers.”
UAE Exchange has been a socially conscious organisation since inception, and always finds a way to show its gratitude towards the society. UAE Exchange Rwanda regularly organises charity events, awareness campaigns, blood donation camps which benefits its customers and society at large. The remittance major has branches in UTC Building, Remera and Nyabugogo in Rwanda, where customers can walk in to address their multiple financial requirements like money transfer, and bill payments.