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UAE Exchange's mobile application wins Pan Arab Excellence Award

Ceremony was held on 5th May, 2015 at Al Murooj Rotana Hotel — Al Yasat Grand Ballroom, Dubai, UAE.

Excellence Rewarded: Mr. Sarat Chandra, CIO, UAE Exchange receiving the Pan Arab Excellence award for launching the UAE Exchange Mobile App in the presence of other senior officials of UAE Exchange

Excellence Rewarded: Mr. Sarat Chandra, CIO, UAE Exchange receiving the Pan Arab Excellence award for launching the UAE Exchange Mobile App in the presence of other senior officials of UAE Exchange

Where there is passion, there is excellence. And this pursuit of excellence is the driving force for all activities that ultimately result in the success of an organisation. For UAE Exchange, it was yet another defining moment, when it received the Pan Arab Excellence Award for its mobile application. Pan Arab Excellence Awards aim to serve as an inspiration and at the same time reward creators for their skills, and motivate them further. The award ceremony was held on 5th May, 2015 at Al Murooj Rotana Hotel — Al Yasat Grand Ballroom, Dubai.

Mr. Gopakumar Bhargavan, CMO, UAE Exchange, said, “UAE Exchange has an agile business model and believes in continuous evolution. We invest a lot of our time and effort in understanding the trends to enhance customer service and experience. The mobile application was one such initiative that was taken to make information readily available to our customers, and make their lives easier. We would like to take this opportunity to thank Pan Arab Excellence Awards for recognising such initiatives and motivating us.”

Pan Arab Excellence Award is an encouragement for all sectors to showcase their websites, social media and other online properties, while being more involved in technology. Through Pan Arab Excellence Awards, participants have the opportunity to widen contacts and networks, foster co-operation, enhance knowledge, build capabilities and exchange information, It is also a platform for creative people to showcase their works and attain market recognition. This event has already been considered by the industry as one of the top award programmes.

The fervour for achieving excellence has brought several awards and accolades to UAE Exchange on a global level. The remittance major is a proud recipient of several prestigious awards including, Dubai Quality Award, Sheikh Khalifa Excellence Award,  Mohammed bin Rashid Al Maktoum Business Award, Dubai Human Development Appreciation Programme, Best Partner by Emirates National Development Programme, UAE Emiratisation Award, Deutsche Bank STP Excellence Award, Standard Chartered Bank STP Excellence Award, Customer Service Week Star Award for 2010, 2011 and 2012, ISO 9001, 27001, 14001 certification, voted Superbrands from 2009 to 2014  consecutively, Banker Middle East Product Award and Bizz Award to name a few.

Known for its excellent customer service and widest network among remittance brands UAE Exchange has over 750 branches in over 32 countries across five continents serving over 7.9 million customers. Strong correspondent relationship with over 150 global banks further adds to the might. With over 139 branches in the UAE, customers can walk in to the nearest one to address their multiple financial requirements viz. money transfer, Currency Exchange, bill payments, salary collection and more, under one roof. Its penchant for quality has won UAE Exchange many awards and earned the trust of customers, partners and regulators alike.

The next station is UAE Exchange Metro Station!

Mr. Y. Sudhir Kumar Shetty, President, UAE Exchange and Mr. Abdullah Yousef Al Ali, CEO, RTA Rail Agency, and other senior officials at signing of the agreement in Dubai

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UAE Exchange joins hands with Bank of Baroda for FLASHremit

Strengthening relationship further (L to R): Mr. Prabhat Agarwal, Corporate General Manager, Bank of Baroda; Mr. Lalit M. Asthana, Chief Executive Officer — GCC Operations, Bank of Baroda; Mr.Ranjan Dhawan, Managing Director & CEO, Bank of Baroda; Dr. B.R. Shetty, MD & CEO, UAE Exchange; Mr. Y. Sudhir Kumar Shetty, President, UAE Exchange; and Mr. Promoth Manghat, Dy. CEO, UAE Exchange

UAE Exchange, the leading global remittance, foreign exchange and payment solutions brand, has joined hands with Bank of Baroda, one of the India’s largest public sector banks, to offer FLASHremit, an instant bank transfer facility. Now customers can send money to their desired bank accounts in Bank of Baroda in India, within minutes.

Dr. B. R. Shetty, Managing Director & CEO, UAE Exchange, said, “We have always explored the possibilities of bringing the best to customers. Toward this we have joined hands with Bank of Baroda to offer FLASHremit, our instant bank account credit service. We have a long relationship with Bank of Baroda. I am sure that this special tie up will further strengthen this relationship. This service enables our customers to get the money transferred to the desired bank account within minutes. They also get a SMS notification the moment the amount is credited in the bank account.”

Speaking on the partnership, Mr. Ranjan Dhawan, Managing Director & CEO, Bank of Baroda, said, “Bank of Baroda is proud to join hands with UAE Exchange for introducing this innovative technology to transfer money to India at lightning speed. I am sure the new arrangement will further strengthen the relationship with both the entities, which share a similar passion for customer service and derive the enthusiasm from same values.”

UAE Exchange serves over 7.9 million customers and their dear ones, worldwide. Currently it has over 750 branches across 32 countries, and is the world’s largest networked remittance brand. Its strong correspondent banking relationship, with close to 150 global banks, adds to the might. More than 9000 professionals from over 40 nationalities part of team UAE Exchange, strive to achieve excellence and bring delight to customers, worldwide. This penchant for quality has won the ISO certified brand many global awards for quality & business excellence, and earned the trust of customers, partners and regulators alike.

Founded in 1908 Bank of Baroda is a top notch Public Sector Bank with a business of more than Rs.10 trillion as on 31.03.2015 and network of 5000+ branches spanning across Europe, US, Africa, Asia and Australia with presence in World’s major financial centres like New York, London, Brussels, Dubai, Hong Kong, Singapore etc. Its overseas journey started with the opening of its first branch in 1953 in Mombassa, Kenya. It has got a robust presence in United Arab Emirates with 15 plus branches / customer service centers and 30 plus ATMs. It has significant international presence with a network of 104 offices in 24 countries including 60 overseas offices, 43 branches of its 8 subsidiaries and 1 representative office in Thailand. The Bank also has Joint Venture in Zambia with 27 branches and Joint Venture in Malaysia having -1- branch at Kuala Lumpur.

UAE Exchange launches Customer Loyalty Month

- Customer Loyalty Month celebrations to be from on 1st to 30th June, 2015

- 15 loyal customers honoured in the first week in a mega music event in Dubai

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UAE Exchange and VISA jointly launch the VISA Money Transfer Promotion in UAE

Make a transfer and get guaranteed rewards with the first three transactions

Take home Etisalat recharge voucher worth AED 25, a Spark MP3 player and a Samsung E2550 mobile